About BLEUE MAC TECHNOLOGIES
We are an IT consulting and Technical support for financial systems.
We help small and medium business owners in the financial space keep their peace of mind by handling all the technical headaches with their financial systems without the frustration and confusing tech conversations.
Running a financial business is busy enough.
If your loan system crashes, you shouldn’t have to spend time on the phone to explain the problem or chase down a resolution.
If your software gets updated and nothing works the way it did, you shouldn’t be the one to call the vendor and figure out what changed.
If a recurring issue keeps breaking your operations month after month, you shouldn’t have to accept “that’s just how it is.”
We specialize in proactive problem-solving.
If something breaks, we fix it.
If something is slowing you down, we find out why.
We talk to the vendors for you and keep an eye on things.
Just clear help that keeps your day running smoothly so you can focus on your revenue and customers.
With over fifteen years of experience in the finance industry, we make sure you are not bogged down chasing solutions to the technical problems of your financial systems.
Want to learn more about us or discover how we can take the technical stress of your plate?
Get in touch with us now! We would be glad to hear from you.
Our purpose
At BLEUE MAC TECHNOLOGIES, we believe every financial business deserves systems that work the way they should. Our goal is to make reliable, stress-free technology support accessible to small and medium businesses so you can run your operations without frustration.
We only succeed when your systems stay stable, your team feels confident, and your business sees better results.
Beyond business, we also believe in positively impacting the world around us. That’s why we donate 50% of our net profit to support charity initiatives. When you work with us, you are also supporting communities in need.
Our vision
Every business owner should focus on growing their business, serving their clients, customers, not fight with technology.
We exist to make that possible.
Our mission
Our mission is to take the stress out of managing financial systems by handling issues, updates, and vendor communication on our clients’ behalf.
We provide clear, reliable support so business owners can focus on growing their business with confidence.
Our core values
Driven by a passion to always exceed our clients’ expectations, excellence tops our list of core values. When you work with us, expect outstanding results and the highest level of professionalism.
We are 100% committed to your satisfaction. So, we always go above and beyond to deliver value to our clients and provide the support needed to achieve sustainable success.
We are honest, open, and transparent in all our dealings. From pricing and timelines to deliverables, you will know what to expect from the start—no surprises.
Meet Vanessa
Vanessa Neal is the Senior Application Support Engineer of BLEUE MAC TECHNOLOGIES. She is a seasoned IT professional with over 15 years of experience in application and production support, application configuration, incident management, requirements gathering, vendor management, issue resolution, and problem management.
As a senior-level professional, she served in positions of increasing IT responsibilities in several esteemed organizations, including Asurion, Sunrise Senior Living, Brink’s Inc., Exeter Finance, American Airlines Credit Union, Veritex Community Bank and Texas Capital.
At the heart of her work is a simple belief: any business investing in financial software deserves to get the full value from it. Vendors need to keep their customers informed, issues need to be resolved fully. Every problem needs to have a real resolution, not a band-aid or an endless loop of “we’re working on it.”
This line of IT support work requires determination, persistence, and a commitment to seeing every issue through to a true finish, and that is the standard she brings to every client she supports.
Vanessa holds a bachelor’s degree in computer science from Radford University and a master’s degree in information systems from George Mason University. She also has certifications in general management and Microsoft Power Platform Fundamentals.